Welcome by the Organizers and Supporters
Welcome Address by the EuroSPI² General Chair
EuroSPI² is an initiative with 5 major goals (www.eurospi.net):
EuroSPI² is a partnership of large Scandinavian research companies and experience networks (SINTEF, DELTA, STTF), the iSQI as a large German quality association, the American Society for Quality, and ISCN as the co-coordinating partner. EuroSPI² collaborates with a large number of SPINs (Software Process Improvement Network) in Europe.
EuroSPI² conferences present and discuss results from systems, software and services process improvement (SPI) projects in industry and research, focussing on the benefits gained and the criteria for success. This year's event is the 19th of a series of conferences to which international researchers contribute their lessons learned and share their knowledge as they work towards the next higher level of software management professionalism.
A typical characterization of EuroSPI² was stated by a company using the following words:”... the biggest value of EuroSPI² lies in its function as a European knowledge and experience exchange mechanism for SPI and innovation”.
A cluster of European projects (supporting ECQA and EuroSPI²) contribute knowledge to the initiative, including currently SafEUr (ECQA Certified Safety Manager), SIMS (ECQA Certified Social Media Expert), VALO (ECQA Certified Valorisation Manager), BPM (ECQA Certified Business Process Manager), BPM- HEI (BPM for Higher Education), GOSPEL (ECQA Certified Trusted Businesses and Governance Control Assessor), mLeMan (ECQA Certified Mobile Learning Manager). A pool of more than 30 qualifications has been set up. More...
Join the community of cross-company learning of good practices!
Contact: Richard Messnarz, ISCN, Austria/Ireland, e-mail: rmess(at)iscn.com
Welcome to the 19th EuroSPI² Conference in Vienna and at the Technical University Vienna. The TU Vienna looks back on a long tradition at the leading edge of scientific research and education.
Today the TU Vienna has eight faculties: Architecture and Regional Planning, Technical Chemistry, Civil Engineering, Computer Sciences, Electrical Engineering and Information Technology, Mathematics and Geoinformation, Mechanical Engineering and Business Science, and Physics. The Institute of Software Technology and Interactive Systems includes four research groups: Information and Software Engineering, Electronic and Commerce, Business Informatics, and Interactive Media Systems.
Our team Quality Software Engineering, embedded within the Information and Software Engineering research group, focuses on research and teaching in Software Engineering, Software Product and Process Improvement, Empirical Software Engineering, Quality Assurance and Quality Management. In 2010 we established a Christian Doppler Laboratory „Software Engineering Integration for Flexible Automation Systems“ (CDL-Flex) with focus on integrating heterogeneous engineering environments in the automation systems domain with respect to engineering process improvement. Based on our experience in research, education, and consulting in the area of software process improvement and our long tradition with the EuroSPI² conference we are proud to act as local organization for EuroSPI² in 2012.
Stefan Biffl is an associate professor of software engineering at the Institute of Software Technology and Interactive Systems. He received MS and PhD degrees in computer science from TU Vienna and an MS degree in social and economic sciences from the University of Vienna in 2001. He received an Erwin-Schrödinger research scholarship and spent one year as researcher at the Fraunhofer IESE, focusing on quality management and empirical software engineering. Also, in 2001 he received the Habilitation degree Venia Docendi for his work on empirical software engineering in project management and quality management. In 2006 he worked as guest researcher at Czech Technical University, Department of Cybernetics. Since 2010 Stefan Biffl is the head of the Christian Doppler research laboratory “CDL-Flex”.
Dietmar Winkler received an MS in computer science from TU Vienna, Austria, in 2003. He worked as a guest researcher at the Czech Technical University, Department of Cybernetics in 2007 and received a PhD research scholarship at Fraunhofer IESE in Kaiserslautern, Germany, in 2008. Since 2010 he is key researcher for quality management and software process improvement in the CDL-Flex. Moreover, he works as software engineering and process management consultant. His research interests include Software Engineering, Engineering Processes and Process Improvement, Quality Management, and Empirical Software Engineering.
We are happy to welcome an impressive group of international experts in software process improvement at TU Vienna and wish readers and participants interesting presentations, successful networking, and an unforgettable EuroSPI² 2012 Conference in Vienna.
Contact Details:: Stefan Biffl (E-Mail: stefan.biffl(at)tuwien.ac.at), Dietmar Winkler (E-Mail: dietmar.winkler(at)tuwien.ac.at)
TermNet, the International Network for Terminology, provides an international co-operation forum for organizations who want to benefit from the knowledge and expertise of a global network.
It was a natural step for us to join forces with the EuroSPI² community, whose aim is software process improvement and innovation – quite a similar goal as what we want to achieve through advocating terminology management.
Quality through terminology - automotive industry standard to check quality of translated manuals and product descriptions. More...
Quality control and evaluation of technical documentation and translations is a key issue, especially with regard to product liability. Product documentation like manuals and their translations need to be checked for consistent use of terminology. The more target markets and languages served, the more complex it becomes to keep control of all the document versions. The quality of the translation with regard to different client specifications can be assessed through an industry standard: SAE-J2450 - Translation Quality Metric.
TermNet, as a founding partner of the Language Industry Certification System (www.lics-certification.org), is actively involved in certification against this and other relevant standards. TermNet Business Ltd, the commercial part of the TermNet family, has made this service one of its focal businesses. One of our largest target markets is the automotive and aviation industry and we have been collaborating with prominent manufacturers.
Quality through ECQA Certified Terminology Manager - Basic More...
Through ECQA our collaboration with members of the EuroSPI2 community started. TermNet developed the ECQA Certified Terminology Manager -Basic in 2010. Training for terminology managers was not a new field for us. We were pretty much the only independent organization with the expertise and capacity to provide for general, basic, open training courses for those who already do – or are “forced” to do - the job of a terminology manager. Demand for training, qualification and certification was and is constantly growing – especially now that ECQA certified Terminology Manager Advanced, Automotive, Health etc. is coming soon.
I wish the readers and participants interesting presentations and fruitful networking during EuroSPI² 2012.
Welcome from the ECQA president, Austria
The European Certification and Qualification Association (ECQA) is a not-for-profit association that aims to unify the certification processes for various professions in Europe. It is joining together institutions and thousands of professionals from all over Europe as well as from abroad and offers the certification to participants for numerous professions. Currently, 27 professions are active and some new professions are being developed right now. ECQA services are being offered in 24 countries across Europe by 60 ECQA members. With the help of Ambassadors the ECQA is also enhancing its activities by expanding to all over the world (e.g. USA, Thailand, India, Singapore etc.).
The main objective of the ECQA is to develop and maintain a set of quality criteria and common certification rules across the different European regions. Therefore the ECQA ensures that the same knowledge is presented to participants across Europe and all participants are tested according to the same requirements. The knowledge to be provided and tested for certain professions is defined by experts from industry and research, who know best what the requirements of the market are and what the state of the art knowledge is within certain domains. These experts work in ECQA groups called Job Role Committees. The EQCA coordinates their work and provides the infrastructure and IT support.
The ECQA has developed a set of quality criteria, which are used for the certification of the following types of service providers: trainers, training organizations, exam organizations, and certification organizations. The aim is to ensure the same level of training and certification quality in all participating countries.
Michael Reiner, president of the ECQA and lecturer for Business Administration and E-Business Management at the IMC University of Applied Sciences Krems, has several years of experience in the field of IT, Microsoft Office, Microsoft NAV (ERP), Knowledge Management, Business Intelligence, Web 2.0 and social networks. Moreover Mr. Reiner is member of the Microsoft Dynamics Academics Advisory Board and coordinates and participates in various EU projects.
I wish you a good time at the EuroSPI² 2012, a lot of interesting networking partners and informatory meetings.
Contact: Michael Reiner, IMC University of Applied Sciences Krems, Austria, e-mail: michael.reiner(at)fh-krems.ac.at
Welcome from the Quality Management Center of the German Association of Automotive Industry (VDA QMC)
VDA-QMC is the responsible assessor certification body for Automotive SPICE®, verifying knowledge and experience as crucial qualifications. A training and certification provided by VDA-QMC is a core qualification for software quality professionals in automotive industry.
The spectrum of VDA QMC ranges from developing systems and methods to shaping the future of quality management systems in the automotive industry. These developments, as well as the direction of QMC, are steered by the top-level committee regarding quality: the VDA QM Commission.
Dr. Jan Morenzin is working as a professional for development, functional safety management and quality assurance in automotive embedded computing. He is responsible for the software quality initiatives and the personnel certification activities in VDA QMC. He is a member of the VDA QMC WG 13 and the ISO/IEC JTC1/SC7.
Please contact us for the latest information on Software Process Improvements activities in the German Association of the Automotive Industry.
Meet your personnel certification body and learn about how to become an intacsTM Automotive SPICE® assessor.
Automotive SPICE® is a registered trademark of Verband der Automobilindustrie e.V (VDA).